Frequently Asked Questions
  1. What are the differences between the P150EM and P150EM-SE?
  2. Can you put custom parts (HDD, GPU, Display) on each notebook?
  3. When are new parts (HDDs, CPUs, etc.) or models coming out?
  4. Do you offer any Military or Student Discounts?
  5. How much is shipping and tax to my state or country?
  6. Do you ship to my country?

Frequently Given Answers

P150EM Models

There are three main differences between the P150EM and the P150EM-SE. The SE has a backlit keyboard, a rubberized case and a 180W power supply which supports higher-end CPUs & GPUs. The Standard P150EM does not have a backlit keyboard, has a plastic case and a 120W power supply. We cannot put a backlit keyboard, rubberized case and/or the higher GPUs / CPUs on the standard P150EM.

Custom Parts

We cannot modify the basic specs of any notebook. For instance, if a laptop only holds a single GPU - then we cannot modify it so that it holds dual GPUs. Also, we will not special order particular brands of hard drives, memory etc. We use the most stable brands available for our notebooks. Lastly, we do not allow for parts (HDD, CPUs etc.) to be sent in for us to install. There are no exceptions to this policy.

Release Dates

We announce all new releases on our Facebook and Twitter pages, so please follow us on these two sites for all of the latest news on upcoming models, ssds, cpus etc. Outside of these announcements, we are unable to release any details on new products due to Non-Disclosure Agreements.

Military / Student Discounts

We do offer a 2% military discount on all notebook purchases. Simply paste this code in during checkout to redeem the savings: MILITARY. Valid for active duty only. Note: A military ID card is required for verification. We do not currently offer any student discounts.

Shipping & Taxes

Shipping costs are determined by cost of notebook and location. Please, add a notebook to the cart, and then click the, "Estimated Shipping Charges," link at the bottom of the cart page. Within the US, there are no taxes outside of Nevada. Nevada residents are subject to 8.10% sales tax. For customers outside the US, you will have to pay your local VAT (Value Added Tax) to customs once the notebook arrives in your country.

International Orders

We can ship orders worldwide. For customers outside of the US & Canada, acceptable forms of payment include, bank wire and credit card. For customers in the UK, you may also use Paypal if you have a confirmed address.

Shipping Charges: To get shipping rates, simply add your notebook to the cart, and then click the "Estimated Shipping Charges" link at the bottom of the cart page. From there, you can enter your shipping info and get the different rates.

The buyer is responsible for paying any and all taxes and fees, including: brokerage, VAT and duty fees.

If the buyer fails to pay these fees and/or the package is returned to MALIBAL for any reason, the customer is responsible for paying ALL fees associated with the entire shipment, including to and from shipping charges and any taxes, duties or other fees that are incurred as a result of the shipment.

Frequently Asked Questions
1. What is the warranty coverage outside the US?
Customers located outside of the US, Canada and European Union have the same warranty coverage as US/CA/EU customers, including email and phone support, however, they must ship the notebook or parts back to the US in order to have them serviced and/or replaced. Note: All international customers outside of CA/EU must pay shipping charges to/from on service work. Typically, if a customer needs a service it will be something small like RAM or HDD, so the shipping doesn't cost that much - because only the RAM or HDD will need to be returned and not the entire laptop. Also, we can refer the customer to a computer shop in their country or near it, if they want to pay to have the machine serviced locally. But, if they choose to have it serviced locally, they will have to pay all fees associated with that service.

2. What do I have to pay to have the notebook delivered to my country?
You typically only pay your local VAT, which is the same tax you would pay if you purchased the notebook locally in your country. Canadian customers who select UPS Standard shipping also have to pay a brokerage fee, which ranges from about $40-80 depending on cost of notebook. However, Canadian customers can avoid this fee if they select UPS expedited or express service.

3. How much is shipping to my country?
There is a shipping calculator on the Cart Page. Simply enter your country and postal code for shipping rates.you will need to get your bank to fax us a letter verifying the billing address on the credit card used on the order. We can ONLY ship to the billing address.  If we are unable to verify the billing address, you will have to send payment via a bank transfer.

The buyer is responsible for paying any and all import fees to your country, including: brokerage, VAT and duty fees. Please use this link to calculate tax and duty for your country:

Tax and Duty Fees By Country

If the buyer fails to pay these fees and/or the package is returned to MALIBAL for any reason, the customer is responsible for paying ALL fees associated with the entire shipment, including to and from shipping charges and any taxes, duties or other fees that are incurred as a result of the shipment.
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