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Availability

We wish to inform our valued customers that, due to significant business growth and existing supply chain constraints, our laptop inventory is expected to be sold out this holiday season.

To secure a laptop for your personal or professional needs in anticipation of Christmas, we recommend placing your order at your earliest convenience.

Upon order placement, the estimated delivery date will be clearly indicated on the cart page, assuring the receipt of your purchase well ahead of the holiday festivities.

We appreciate your understanding and are dedicated to serving you with excellence.

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Frequently Asked Questions

Why MALIBAL?

In a marketplace dominated by large corporations, MALIBAL offers a refreshing alternative that focuses on open-source support, the right to repair, hardware integration in the USA, personalized US-based customer support, and the unique combination of customization and high-performance technology in sleek, user-friendly designs. For those who value these qualities, MALIBAL stands out as a distinct and appealing choice among laptop brands.

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Are all the parts soldered to the motherboard?

In many modern laptops, especially thin and light models (like Apple’s MacBook Air or Pro, Dell’s XPS 13, or many of Lenovo’s ThinkPad X1 Carbon models), the memory, storage, battery, and wireless module are often soldered directly onto the motherboard. This is done to save space and allow the laptop to be thinner, but it means that the RAM and SSD are not user-upgradeable.

However, as part of our commitment to the Right to Repair Movement, the memory, storage, battery, and wireless module all MALIBAL laptops are user-upgradeable or user-replaceable.

Is the firmware on your laptops open source?

Yes, the UEFI / EC firmware on our laptops is open-source and licensed under the GPL.

Can your laptops be charged or powered via USB-C?

USB-C is revolutionizing the way we charge laptops. As a universal charging standard, USB-C has a number of advantages that make it particularly suited for this task.

First and foremost, it offers high power delivery capability – up to 100 watts – which is sufficient to charge even power-hungry laptops. This eliminates the need for proprietary laptop chargers and allows for charging via common adapters, power banks, or even other laptops.

Additionally, USB-C is a reversible connector, meaning it can be inserted either way, making it more user-friendly.

It also supports data transfer and display output, allowing for a single cable to provide power, transfer data, and connect to external monitors.

All MALIBAL laptops can be powered via the Thunderbolt 4 port.

Who is MALIBAL?
MALIBAL is an innovative technology company that produces high-performance, custom linux laptops for developers and content creators; mobile workstations for engineers, scientists, video editors, 3D modelers, and animators; and mobile servers for enterprise applications. On our site, you will find information about the best linux laptops, such as our Aon S1 and Aon L1 models, our customers, new articles, latest news, guides, features, and more.
How do I get a quote?

If you need a quote for any reason, e.g., to submit to accounting for approval, before ordering, simply add the laptop(s) you want to purchase to the Cart, then click Checkout, and on the checkout page, click Convert Cart to Quote. We will email you a PDF of the quote with a link to make payment once you are ready to complete the order.

How do I cancel an order?

You may cancel an order any time up until it ships. After it ships, you will not be able to cancel it, but will instead have to use our return policy in order to return the laptop for a refund. To cancel an order, simply open a sales ticket or sales chat and give the representative your order information, and they will cancel the order for you and send you confirmation via email and text.

How do I make a change to my order?

You may make changes to your order up until it ships. To modify an order, simply open a sales ticket or sales chat and give the representative your order information and specify which changes you want to make.

When is my order shipping?

If all parts are in stock, the average build time for laptops is 5-7 business days. This means laptops will ship 5-7 business days after the order is placed. If a component is backordered, it will say which parts are backordered in your order confirmation email.

To see the estimated delivery date of your laptop, please check your order confirmation email for the Estimated Delivery Date. You can also see this information on your My Account > Order Details page. The estimated delivery date is the build time (plus backorder delay, if applicable) plus the shipping time.

Once your laptop ships out, we will email you the tracking information. An adult will need to be at the address to sign for the package when it arrives.

How do I track my order after it ships?

You can view your tracking status via the order details page in your account.